"Community Policing in Chicago: Bringing Officers on Board." Police Quarterly, 1998,
1, 1-25.
This study examined the effects of community policing on police officers’ perceptions, attitudes and behaviors
in Chicago. Chicago’s Alternative Policing Strategy (CAPS) became operational in March 1993 in five prototype
districts. Prototype officers and a control group of officers in matched districts were surveyed before the
program started and again two years later when the program was implemented citywide. Comparisons
across the two groups showed that prototype officers in 1995 became less pessimistic about CAPS’ efforts
on police autonomy and felt more qualified to engage in CAPS-related activities. Wave 2 comparisons
between prototype and control officers showed the former were more optimistic about community policing,
more positive about their relationship with citizens and more satisfied with their jobs on several dimensions.
"Winning the Hearts and Minds of Police Officers: An Assessment of Staff
Perceptions of Community Policing in Chicago," Crime and Delinquency, 40 (July,
1994), 315-330.
The success of community policing depends on the police officers who are responsible for implementing the
programs. In essence, their attitudes, perceptions, and behaviors must be substantially changed before
community policing can be put into practice. Chicago’s community policing program, known as CAPS,
became operational in March 1993 in five prototype districts. Before the program started, officers were
surveyed about their job satisfaction, their supervisors, and their opinions regarding community policing.
Results showed that officers were very ambivalent about CAPS. They were supportive of some CAPS related
activities (e.g. solving non-crime problems), but not others (e.g. foot patrol), and were dubious about the
program’s effects on crimes and neighborhood relations.