"Community Policing in Chicago: Bringing Officers on Board." Police Quarterly, 1998,
1, 1-25.
This study examined the effects of community policing on police officers’ perceptions, attitudes
and behaviors in Chicago. Chicago’s Alternative Policing Strategy (CAPS) became operational
in March 1993 in five prototype districts. Prototype officers and a control group of officers in
matched districts were surveyed before the program started and again two years later when
the program was implemented citywide. Comparisons across the two groups showed that
prototype officers in 1995 became less pessimistic about CAPS’ efforts on police autonomy
and felt more qualified to engage in CAPS-related activities. Wave 2 comparisons between
prototype and control officers showed the former were more optimistic about community
policing, more positive about their relationship with citizens and more satisfied with their jobs
on several dimensions.
"Winning the Hearts and Minds of Police Officers: An Assessment of Staff
Perceptions of Community Policing in Chicago," Crime and Delinquency, 40 (July,
1994), 315-330.
The success of community policing depends on the police officers who are responsible for
implementing the programs. In essence, their attitudes, perceptions, and behaviors must be
substantially changed before community policing can be put into practice. Chicago’s
community policing program, known as CAPS, became operational in March 1993 in five
prototype districts. Before the program started, officers were surveyed about their job
satisfaction, their supervisors, and their opinions regarding community policing. Results
showed that officers were very ambivalent about CAPS. They were supportive of some CAPS
related activities (e.g. solving non-crime problems), but not others (e.g. foot patrol), and were
dubious about the program’s effects on crimes and neighborhood relations.