Community Policing in Chicago: Year Ten. Chicago: Illinois Criminal Justice
Information Authority, 2004.  
This report examines CAPS progress through the end of 2003, more than ten years after its inception. The
first section summarizes what we have learned about citizen involvement in the program, through an
analysis of beat meetings and district advisory committees. The next section describes changes over time in
Chicagoans’ assessments of the quality of police service. Next is a description of trends in crime and fear in
Chicago’s neighborhoods, followed by a description of CAPS problem solving efforts and trends in
neighborhood problems. Then we present an in-depth look at conditions in the Latino community. The report
concludes with an analysis of new management initiatives within the police department aimed at enhancing
the implementation of department priorities. 172p

Contents
Executive Summary                                                  
Introduction                                                              
Public Involvement                                              
Trends in Awareness of CAPS                             
Sources of Information About CAPS              
Participation in Beat Meetings                             
Who Gets Involved?                                             
Marketing CAPS                                                       
Efforts to Improve Beat Meetings                    
Trends in Beat Meeting Quality                        
Public Satisfaction                               
Representativeness       
What Makes Beat Meetings Work?       
District Advisory Committees        
Confidence in the Police       
Trends in Public Confidence        
Continued Racial Divisions       
Age, Affluence and Family Factors        
Personal Experiences        
Personal Experience and Neighborhood Effects       
Trends in Crime and Fear       
Trends in Recorded Crime       
Race and Trends in Crime      
Why is Crime Down?        
Economic and Demographic Change    
Public Perceptions of Crime     
Trends in Fear of Crime        
How Did Chicago Do?        
Tackling Neighborhood Problems       
Agency Partnerships       
Resident Involvement in Problem-Solving       
Trends in Decay and Disorder        
What Happened to Latinos in Chicago?        
CAPS and the Latino Community        
Study Beat Profiles        
Methodology        
Neighborhood Problems    
Distinctive Latino Concerns       
Involvement in CAPS       
Relationships Between the Police and the Latino Community   
Recommendations        
Management Accountability        
Overview of the Management Accountability Process      
Aspects of Management Accountability      
Management Accountability and Technology     
Management Accountability and Community Policing        
Findings       
Other Recommendations      
Conclusion